Feedback
We
are committed to Customer Care and welcome your feedback, positive or negative.
Our
driving staff work largely unsupervised and we believe we have the best drivers
in the world. If you believe so too, please let us know – particularly if a
driver has exceeded your expectations.
We
run a monthly driver’s award which rewards those who ‘have gone the extra
mile’.
However,
even our staff can have a ‘bad day’. There may also be other circumstances that
have marred the services which we provide. Please do let us know if we have
disappointed you in any way. We promise to investigate thoroughly each comment
that we receive.
Our
Customer care Manager is Mrs Ann Belben. She can be reached as follows:
Telephone: 01481 720210 – press 3
Fax: 01481 710109
Email: ann@icw.gg
Post: Island Coachways
The Tram Sheds
Les Banques
St
Peter Port
Guernsey
GY1 2HZ