MEET OUR TEAM
Hannah Beacom
Managing Director
📧 Hannah@icw.gg
Hannah has been at the helm of Island Coachways since February 2003, steering the family business with a perfect blend of financial know-how and creative flair. A chartered accountant trained with Ernst & Young in Guernsey, she also gained valuable experience in private banking before returning to lead ICW into the future.
Outside the boardroom, Hannah’s passion for the arts takes centre stage. She runs a choir at the Guernsey Youth and Community Theatre, volunteers for the Guernsey Eisteddfod, and can often be found in the orchestra pit for local musical theatre productions — especially behind the keys of a piano.
Whether she’s balancing the books or a tricky harmony, Hannah brings energy, dedication, and a touch of creativity to everything she does.
Toby Boucher
Director
📧 Toby@icw.gg
Toby has been part of the Island Coachways family since September 2000, bringing a wealth of experience and a knack for keeping our tech on track. As the go-to for all things IT, he ensures our systems run smoothly behind the scenes — from office hardware to the finer points of digital operations.
Before joining the family business, Toby worked at Aurigny in several roles, including time as cabin crew, so he knows a thing or two about delivering great service in motion.
Outside the office, Toby trades tech for tunes. He performs with JnT, an acoustic duo, and often steps in as a locum for The Ketones. When he’s not on stage, you’ll likely find him in his own recording studio, making music happen.
Emma Walton
Chief Operations Officer
📧 Emma@icw.gg
Emma became part of the Island Coachways team in October 2023, stepping into the role of Operations Manager after a long career with the States of Guernsey — and has since taken the wheel as our Chief Operations Officer. She’s no stranger to the ICW family, having known us for years, so when the chance to join full-time came along, she jumped right in.
Armed with exceptional communication and customer service skills, Emma is passionate about making sure every journey runs smoothly and that our clients always get the best possible transport solutions. She’s the kind of person who thrives on solving problems before they even hit the road.
When she’s not masterminding operations, you’ll find Emma braving Guernsey’s waters as a dedicated year-round sea swimmer — or being happily outnumbered at home by her three very bouncy dogs.
Ian Derbyshire
Operations Administrator
📧 Ian@icw.gg
Ian joined Island Coachways in 2018, just in time for the launch of our Guernsey Explorer tour — and he’s been keeping the wheels turning ever since (literally and digitally).
Our resident tech wizard, Ian is the brains behind our smooth online bookings, slick website tweaks, and all things computer-related. If it beeps, clicks, or connects to Wi-Fi, Ian’s on it.
In the office, he’s your go-to for enquiries, bookings, and solving those “why won’t this work?” moments. Out of the office, you might spot him on the road, helping with transfers and keeping things running like clockwork.
Fun fact: Ian has an uncanny knack for finding smart, intuitive solutions before most of us have even realised there’s a problem.
